Get in Touch With Us
This page is for reaching the people who research and write Crypto & Bitcoin Casinos. If you have spotted an out-of-date bonus term, want to flag a payout problem at an anonymous crypto casino, or need to know how we rank sites, write to us at [email protected]. A real person reads every message, and we aim to reply within two business days.
Before you write: we are an independent comparison site, not a casino. We cannot access your account, release a withdrawal, reset a password, lift a country or state block, or unlock a bonus. Those requests have to go to the operator's own support team. What we can do is check whether what an operator advertises matches what it publishes, correct our pages when it doesn't, and record patterns readers report.
How we make money, stated plainly
Some links on this site are commercial. If you open an account through one, we may earn a commission from the operator. That arrangement has no bearing on rankings, editorial ratings or the drawbacks we list — we publish the weak points of sites that pay us, and we keep sites in our tables that don't. If you believe a page reads like an advert rather than an assessment, that is exactly the kind of message we want. Say which page and which line.
What to contact us about
- Corrections — wrong bonus amount, missing wagering requirement, a licence detail that has changed, a coin no longer supported. Include the page and a link or screenshot of the operator's own terms.
- Payout and verification disputes — a withdrawal that stalled, or a site that asked for ID after advertising minimal verification. Tell us the date, the coin, the amount range and what support told you. We don't publish reader accounts as reviews, but repeated reports change how we weight a site.
- Questions about crypto mechanics — wallet setup, on-chain confirmation times, network and gas fees, why a USDT deposit arrived on the wrong network. We answer these in general terms and point you to the relevant guide.
- Legal and state availability questions — we can tell you what an operator publishes about restricted states. We cannot tell you what is lawful where you live.
- Operators and partnerships — send licence details, restricted-state list, supported coins, withdrawal limits and full bonus terms. Sites are assessed the same way whether or not a commercial deal exists.
- Responsible gambling — if gambling has stopped being entertainment, say so in your message and we will point you to support. For immediate help in the US, the National Problem Gambling Helpline is 1-800-GAMBLER, free and confidential, 24/7.
Which site you're asking about: the ones we cover most
Most enquiries name one of the platforms in our ranking, so it helps to know how we currently see the top of the list and what each one's headline promotion actually requires. Bonus terms change frequently; the operator's own terms page is always the authority, and our figures were last checked on Sep 23, 2026.
BetPanda — questions usually about cashback mechanics
BetPanda sits top of our table because its headline deal is ongoing rather than a one-off front-loaded match, which suits players who care more about steady value than a big opening number. The advertised 10% weekly cashback is calculated on net losses over a defined period and paid to your account balance; eligibility, minimum qualifying activity, any wagering attached to the credited amount and the cash-out window are set by BetPanda and worth reading before you deposit. Limitation: cashback only returns value if you have lost — it is not a bonus you can plan around, and a purely cashback-led site gives new players less to start with than a matched deposit. Contact us if our stated percentage no longer matches what the site publishes.
CoinPoker Casino — questions usually about the welcome match
CoinPoker earns its place for combining a poker room with casino games, which matters to readers who want both under one crypto balance. Its 150% welcome bonus up to $2,000 is a deposit match, so you must fund the account first; the bonus is subject to playthrough requirements, a time limit and game-weighting rules, and typically releases in stages rather than all at once. Limitation: a $2,000 headline implies a large deposit to reach the cap, and the playthrough on a match of that size takes real volume to clear — many players will never see the top figure. It is also a poker-first platform, so the slot and live-dealer catalogue is narrower than at a pure casino.
Cryptorino — questions usually about the BTC-denominated cap
Cryptorino appears high for readers who want a Bitcoin-denominated offer plus ongoing value: a 100% match bonus up to 1 BTC alongside 10% weekly cashback. Two conditions matter. First, a cap quoted in BTC moves with the market, so the dollar value of that ceiling is not fixed — and any bonus balance you hold in BTC carries the same price risk. Second, the match carries wagering requirements and an expiry, and the cashback has its own qualifying rules. Limitation: crypto-denominated bonuses are harder to compare against dollar offers, and stablecoin players may find the headline less relevant than it looks.
Punkz — questions usually about the USDT figure
Punkz is included because its package is stablecoin-denominated: a 20,000 USDT welcome bonus plus 15% cashback. Quoting in USDT removes the volatility question from the bonus itself, which is the main reason it lands on this page. Limitation: a five-figure headline is a ceiling reached through tiered deposits, not a sum anyone is handed — the wagering requirement, tier structure, time limit and excluded games decide what it is worth to you, and most players will engage with only the first tier.
The rest of the ranking at a glance
| Site | Headline offer (terms apply) | Editorial rating |
|---|---|---|
| BetPanda | 10% weekly cashback | 10.0 |
| CoinPoker Casino | 150% welcome bonus up to $2,000 | 9.9 |
| Cryptorino | 100% match up to 1 BTC + 10% weekly cashback | 9.8 |
| Punkz | 20,000 USDT welcome bonus + 15% cashback | 9.8 |
| Hyperlucky | 20% daily cashback up to $10,000 + 100 free spins | 9.7 |
| Winna | Up to 60% rakeback + 25% instant cashback | 9.7 |
| Thrill | Up to 70% rakeback + 10% cashback | 9.7 |
| BC Game | Four match bonuses up to $4,000 + 400 free spins | 9.7 |
| Wild.io | Up to 350% across first three deposits + 200 free spins | 9.6 |
| Vave | Up to 550 USDT + up to €75 free bet + 5% cashback | 9.6 |
Every offer above is subject to wagering or playthrough requirements, minimum deposits, time limits, game weightings and maximum bet rules set by the operator. Ratings are our own editorial scores, not customer-review averages, and no amount of commission moves them.
Money questions we get asked most
There is no fee to join our site or use our comparisons. Everything beyond that happens between you and the casino, and it happens in crypto.
- Funding an account — on-chain deposits from a self-custody wallet or an exchange withdrawal. Commonly supported coins across this segment include Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), USD Coin (USDC) and Dogecoin, with wider altcoin support varying site to site. Always confirm the exact coin and network on the deposit page first — sending USDT on the wrong chain is the single most common way readers lose funds, and we cannot recover it.
- Fees — the casino may not charge you, but the network will. Ethereum gas fees rise with congestion; LTC and DOGE transfers are usually cheaper. Small deposits can be eaten alive by fees, so fewer, larger transfers generally cost less than many small ones.
- Confirmation times — a deposit credits after the required number of block confirmations, which is minutes on some chains and longer on Bitcoin when the mempool is busy. "Instant" withdrawal claims from operators refer to their internal processing, not the blockchain, and we report them as advertised speeds rather than measured ones.
- Withdrawals and limits — cash-outs go back to a crypto address you control. Daily, weekly and monthly withdrawal limits differ by site and often by VIP tier, and a large win may be paid in instalments. Check the limits before you chase a big balance, not after.
- Price risk — holding a balance in BTC or ETH means its dollar value moves while you play. Stablecoins like USDT and USDC exist precisely to avoid that. Either way, gambling money can be lost in full, and volatility can deepen that loss.
What these sites actually offer, in case your question is "where do I find…"
If you are writing to ask whether a particular type of game exists somewhere, this is the shape of the category. Slots are the bulk of most libraries, supplied by third-party studios — Pragmatic Play, Evolution and NetEnt are among the names that appear most often across crypto platforms. Table games cover blackjack, roulette and baccarat in RNG form, with RNG certification being the thing worth asking an operator to evidence. Live dealer rooms stream real tables with human croupiers and have their own betting limits. Then there is the crypto-native tier: crash games, dice, plinko and other in-house originals, often published as provably fair with a verifiable seed so you can check individual rounds yourself. Provably fair covers the fairness of a result; it says nothing about the house edge, which still applies.
Beyond the casino floor
Several operators in our ranking run more than one product on a single crypto balance. CoinPoker's poker room is the clearest example — cash games and tournaments where you compete against other players rather than the house, with rake instead of a house edge. Others pair the casino with sportsbook markets, where pricing, limits and settlement rules work quite differently from slots, and rakeback or cashback may be calculated separately per product. If your question concerns a sportsbook bet or a poker hand, say so up front; the terms are rarely the same as the casino's.
Legal standing, age and eligibility — read this before you ask us for a ruling
We get this question weekly, and the honest answer is uncomfortable. There is no federal legalization of online casino gaming in the US. Regulated online casinos exist in a handful of states — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those state-licensed operators do not run on cryptocurrency. The crypto casinos covered here are offshore, licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator. For most US players that is a legal grey area, not a green light. Availability and legality vary by state, some states are explicitly more restrictive, and operators self-restrict different state lists. You must check your own state's laws, and for anything consequential, consult a qualified attorney — nothing here is legal advice.
Age: these are adults-only sites. The minimum is 18+ or 21+ depending on the operator and the rules that apply where you are, and each site states its own threshold in its terms. We will not help anyone under that age, and we will not advise anyone on false details, VPNs or any other method of getting around a geoblock, a restricted-state list, or a KYC, anti-money-laundering or sanctions check. Using a VPN commonly breaches an operator's terms and can cost you your balance.
On verification: minimal-KYC and anonymous play is a genuine feature of parts of this market, and it is a legitimate privacy preference. It is not a tax strategy. US players are generally liable for tax on gambling winnings and on crypto gains regardless of how an account was opened — speak to a qualified tax professional about your own position. Note too that many sites reserve the right to request ID later, typically on large withdrawals or where an investigation is triggered.
Player protection, and where to get help
Offshore sites may not offer the same protections or self-exclusion tools as a state-regulated operator, and dispute routes are weaker. That is a real cost of the access and privacy on offer here, and it is why we always suggest enabling two-factor authentication, keeping long-term funds in a wallet you control rather than on a casino balance, and using whatever deposit limits, cool-off and self-exclusion tools the site does provide. Gambling is entertainment that costs money; it is not income and never a way out of a financial problem. If it has stopped feeling like a choice, call 1-800-GAMBLER — free, confidential, 24/7. If you would like us to include a self-exclusion request in a message to an operator's support, tell us and we will explain the route.
How we assess sites, since most emails end up here
- We read the operator's own published terms — licence, restricted states, supported coins and networks, withdrawal limits and fees, minimum age.
- We check the bonus against those terms, and record the wagering requirement, time limit and exclusions alongside the headline.
- We look at the game mix: third-party studios, RNG certification claims, live-dealer provision and provably fair originals.
- We weigh verification policy, 2FA, support channels and responsible gambling tools.
- We score editorially and publish the drawbacks. Commercial relationships do not buy position, and we have no testing programme — nothing on this site claims we deposited, played or withdrew anything.
Findings on this page were last verified Sep 23, 2026 by Samantha Spencer. Operators change terms without notice, so treat any figure here as a starting point and confirm on site.
Writing a message that gets a useful reply
Include the page or site name, the date you saw the issue, and a link or screenshot of the operator's wording where relevant. Tell us which group you fall into — comfortable with wallets and on-chain transfers, or new to crypto and working out how to fund an account — and we will pitch the answer accordingly. One subject per email gets a faster, more specific response than a list of five.
Readers outside the US sometimes reach us by mistake; if your question concerns UK self-exclusion schemes rather than US crypto play, our overview of casinos outside the GamStop scheme is the better starting point.
Write to [email protected] when you're ready. There is no deadline and nothing to sign up for — take the time to read an operator's terms first, and bring us the part that doesn't add up.